Shipping Policy

For transparent service, with the store's obligation made direct, delivery service is limited to addresses in the United States. Every U.S. order receives free standard shipping, and tracking details are supplied after dispatch.

In keeping with our customer promise, with the fulfillment point kept unambiguous, fulfillment is generally completed within 1-2 business days, apart from weekends and U.S. public holidays. Once shipped, an order typically spends 4-6 business days in transit.

For clarity, with timing and responsibility read together, checkout contact information is used for the shipping confirmation and tracking number. The customer must ensure that the destination is accurate; we will try to act on an immediate correction but cannot promise a change after fulfillment has started.

To explain the outcome directly, with the support route made easy to locate, quoted timing may be affected by severe weather, carrier disruption, seasonal volume, an address exception, or circumstances beyond reasonable control.

Within this policy, with the fulfillment point kept unambiguous, orders that have not shipped may be cancelled; once shipped, they fall under the Refund Policy. Applicable law determines all tax charges.

Shipping and tracking assistance: support@nubyhollow.shop or 512-775-9591, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubyhollow.shop
Phone: 512-775-9591
Physical address: 1709 Short St, Anchorage, Alaska, 99504, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)